Water

An HCMUD 18 water bill consists of 2 sections: Water and Wastewater. The North Harris County water billing is always shown as a separate listing on the MUD 18 water bill as that’s where the District gets its water allowing you to see that price.

This increase does not affect the MUD Tax Rate which as of 2025 is set at $0.3075 per $100 property valuation.

This increase does not affect the North Harris County Regional Water Authority rate as this portion of your bill is set by the North Harris County authority – MUD 18 has no control over this charge.

The MUD 18 Water Use billing change

The Board of Directors of MUD 18 adjusted the use rate billing table. Water use, broken into tiers, were set to encourage conservation long before the Eye on Water app. We’ve changed from 6 use tiers to 7 tiers to better address the change in water use.

Reason – Our expenses for operations have increased. Our last change to the water use rates was set in 2009 – 16 years ago. Even with this change, we are still lower in comparison than our neighbor MUDs.

New Residential Water Use Rates (in Thousand Gallons per month)

$15.00 minimum – First 5,000 gallons
$1.25 per 1,000 gallons – Next 5,000 gallons (5,001 – 10,000 gallons)
$1.25 per 1,000 gallons – Next 5,000 gallons (10,001 – 15,000 gallons)
$1.50 per 1,000 gallons – Next 5,000 gallons (15,001 – 20,000 gallons)
$1.75 per 1,000 gallons – Next 10,000 gallons (20,001 – 30,000 gallons)
$2.75 per 1,000 gallons – Next 10,000 gallons (30,001 – 40,000 gallons)
$3.75 per 1,000 gallons – Over 40,000 gallons

MUD18 water use rates are based on an ‘Equivalent Residential Connection’ set at thousand-gallons-per-month increments.

The MUD 18 Wastewater billing change

The Board adjusted the flat rate for sewer from $15 / month to $17 / Month

Reason – We believe we last changed the flat sewer rate over 20 years ago. Again, our comparison rates are still lower than our neighbor MUD’s. We share a wastewater treatment plant with 3 other districts and have seen major repairs to the 40+ year old plant increase significantly.

Current Exemptions in the District MUD Taxes

MUD 18 offers exemptions for ‘Over 65’ and also ‘Disabled’ residents. You can file for these exemptions with Eagle Water Management.

MUD 18 does not offer Homestead Exemptions – those are offered by Harris County.

 

We’ve moved through another Houston summer and on to the fall and winter. This is a good time to get out and review the irrigation settings of your sprinkler system, to make run-time changes and check for operation across the zones. Heads and pipe leaks are evident and can be more easily repaired before cold weather moves in. Also, look for over-shoot of heads onto driveways and roads.

We present 2 public service videos: Smart Watering and Flushing. Smart watering addresses how to review yard system settings, and our new Flushing video explains why you may occasionally see ‘purposeful leaks’ in the District.

NEW Payment Options Available

Harris County MUD#18 uses First Billing Services to provide electronic bill payment using a credit or debit card or eCheck. Of these options, Visa, Master Card and American Express are all accepted.

• Web Payments: Log onto https://eaglewater.firstbilling.com to access the online portal. Register your account OR pay as a guest!
• Live Agent Assisted Payments: Call 855-270-3592 for live agent assistance.
• Automated Phone Payments: Call 866-415-1835 and follow the prompts to listen to your balance and make a payment. This service is available 24/7.
• Text & Pay: Register your account via the online portal to sign up for Text & Pay.
• Direct Payment Plan (Automatic Monthly Payments): Log in online OR contact First Billing at 855-270-3592 to sign up for automatic payments. Each month, you will receive emails confirming the payment was successful.
• E-Billing: Log in online OR contact First Billing at 1-855-270-3592 to sign up for e-billing.
• On-Line Bill Pay: You may continue to pay your bill on-line through your bill payment service.
• S. Postal Service: As always, you may mail your payment with the coupon in the return envelope provided with your billing statement.

Mailing address:  Eagle Water Management • P.O. BOX 12169 • SPRING, TEXAS 77391

The above options are not available for returned payments/checks or terminated service payments. Customers with returned check, returned account fund items and terminated service must come to the Eagle Water Management office located at 5118 Spring Cypress Road, Spring, Texas 77379 with a cashier’s check or money order to settle their accounts.

Please note that neither the District nor the Providers listed above will be responsible for your payments being late.  Should you have any questions regarding the payment options, please call 281-374-8989.

For more information or assistance with registration:

Call First Billing Services at 1-855-270-3592 or log onto https://eaglewater.firstbilling.com.

First Billing Services assesses a fee of 3.99% for each Credit/Debit card and 99¢ for each eCheck transaction.