HCMUD18 Customers Can Make Electronic Bill Payments

NEW Payment Options Available

Harris County MUD#18 uses First Billing Services to provide electronic bill payment using a credit or debit card or eCheck. Of these options, Visa, Master Card and American Express are all accepted.

  • Web Payments: Log onto https://eaglewater.firstbilling.com to access the online portal. Register your account OR pay as a guest!
  • Live Agent Assisted Payments: Call 855-270-3592 for live agent assistance.
  • Automated Phone Payments: Call 866-415-1835 and follow the prompts to listen to your balance and make a payment. This service is available 24/7.
  • Text & Pay: Register your account via the online portal to sign up for Text & Pay.
  • Direct Payment Plan (Automatic Monthly Payments): Log in online OR contact First Billing at 855-270-3592 to sign up for automatic payments. Each month, you will receive emails confirming the payment was successful.
  • E-Billing: Log in online OR contact First Billing at 1-855-270-3592 to sign up for e-billing.
  • On-Line Bill Pay: You may continue to pay your bill on-line through your bill payment service.
  • S. Postal Service: As always, you may mail your payment with the coupon in the return envelope provided with your billing statement.

Mailing address:  Eagle Water Management • P.O. BOX 12169 • SPRING, TEXAS 77391

The above options are not available for returned payments/checks or terminated service payments. Customers with returned check, returned account fund items and terminated service must come to the Eagle Water Management office located at 5118 Spring Cypress Road, Spring, Texas 77379 with a cashier’s check or money order to settle their accounts.

Please note that neither the District nor the Providers listed above will be responsible for your payments being late.  Should you have any questions regarding the payment options, please call 281-374-8989.

For more information or assistance with registration:

Call First Billing Services at 1-855-270-3592 or log onto https://eaglewater.firstbilling.com.

First Billing Services assesses a fee of 3.99% for each Credit/Debit card and 99¢ for each eCheck transaction.

Scheduled Spring Line Flushing Begins

Spring and summer months bring on more active biologic activity in our surface water; that is, the water that comes from lakes and rivers. Surface water is supplied by The North Harris County Regional Water Authority – NHCRWA. The water is treated and is safe but can pick up odors and taste variations over time. HCMUD18 uses both manual and automatic hydrant flushing to clear stale water. The water is still safe, just a nuisance in these conditions.

We are announcing a Spring flush to counteract any stale water before warm weather begins.

This is a scheduled, system-wide flush. However please report stale water issues at any time of the year to Eagle Water Management, the District’s Operations Company at 281-374-8989. Please let them know your location and the issues you are encountering. We track localized situations and log data against historic records to better understand the overall system. Eagle will send a crew to check the water near your location and flush those lines.

Check our website: www.hcmud18.com for news like these announced seasonal flushes or other important water news. For water notices delivered to you via email, please give us your email address when you log into the site.