Installation of Smart Water Meters Completed

Harris County MUD has completed district-wide installations of smart water meters. This planned installation was funded by the District’s existing capital improvement funds.

The smart meters replaced mechanical water meters inside existing meter boxes.  These new meters are far more accurate and allow customers to track their own water use. This information can lead to lower individual water costs and increased conservation for our entire area.  The meters use a customer reporting system called ‘EyeOnWater’.

Smart meters remember water use histories and can pinpoint periods of high water use, or even the possible presence of leaks in a customer’s home system. If a leak is suspected, the EyeOnWater software can be set up to contact a customer by email or SMS text message alerts.

The displays clear and concise and water use is displayed in monthly, weekly, daily or even hourly periods, which customers can see compared to a previous week’s use. Additionally, the data displays temperature and rainfall overlays to help explain water use patterns.

EyeOnWater uses 2 separate pieces of software:  a home computer software application, and an app for only mobile devices like smartphones and tablets.  Choose either or both to track your water use.

Use this link to learn how to install both software items:

MUD 18 Eyeonwater Instructions (PDF)

While you are at it, please consider providing your email address to HCMUD18 on our website so we can contact you by email with district-wide notices.

What is a MUD?

MUDs or ‘Municipal Utility Districts’ are authorized by Texas law to finance, construct, own, operate and maintain all the facilities necessary to supply water and to provide wastewater treatment for the District’s customers. In addition to providing water, sewer and drainage services, MUDs may also choose to provide certain community services like supplemental security patrols, trash collection, and fire service. The law also allows MUDs to enhance their communities by funding parks and recreational facilities.

Who regulates MUD operations?

MUD18 delivers quality drinking water and sewer services under the supervision of the Texas Commission on Environmental Quality (TCEQ, 512-239-1000). This state regulatory agency is responsible for protecting our state’s natural resources consistent with sustainable economic development, the goals of clean air, clean water, and the safe management of waste. TCEQ issues a wide range of operations permits, accomplishes key research, enforces water quality standards and aggressively promotes water conservation.

At the national level, the Environmental Protection Agency has jurisdiction over water utilities. It is charged with issuing and enforcing federal clean water and safe drinking water laws. In this role it supports for municipal wastewater treatment plants, and pollution prevention efforts aimed at protecting watersheds and sources of drinking water.

NHCRWA Rate Increase

The North Harris County Regional Water Authority (“NHCRWA”) postponed an earlier April1, 2020 increase in their surface water fee until July 1, 2020 due to the Corona virus pandemic.  That fee increased from $3.85 per 1,000 gallons to $4.30 per 1,000 gallons.

By mandate, HCMUD 18 purchases surface water from the Authority and its separate fee is shown on MUD18 bills each month.

For additional information, the NHCRWA holds a public meeting the first Monday of the month, the address is on their website, and the phone number is 281-440-3924.

Notes to New Residents

When you move into one of the neighborhoods in our District, you’ll note our water bill often contains suggestions on how you can realize direct savings by using water more effectively. Our common sense suggestions cover 5 main areas of household water use: the Kitchen, Clothes Washing, Bathrooms, Swimming Pools and Landscaping.

Conservation is especially important during hot weather because of increased water use. Outdoor irrigation uses significantly more water during peak daytime hours than household water. And, about 50 percent of the water used on lawns and gardens during the summer can be wasted due to overwatering, irrigation leaks or running during or immediately after rain showers. Please familiarize yourself with your irrigation controls, or have your yard service inspect and repair them seasonally.